Privacy Policy

Enable SEND Education (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in a fair, transparent, and lawful way. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website, use our services, or contact us.

1. Information We Collect

We may collect the following types of information:

Contact details – such as your name, email address, phone number, and organisation/school details.
Service information – details you provide when enquiring about or booking tutoring, consultancy, or training services.
Student information – where relevant for tutoring/EOTAS services, we may collect necessary information about a student’s educational needs.
Technical data – including IP address, browser type, and cookies when you use our website.

2. How We Use Your Information

We use your personal information to:

Provide tutoring, consultancy, and training services.
Respond to enquiries and manage bookings.
Send updates or resources (with your consent).
Maintain records for safeguarding and legal compliance.
Improve our website and services.

3. Legal Basis for Processing

We process personal data under the following bases:

Contract – to deliver the services you request.
Consent – when you opt in to receive updates or resources.
Legal obligation – to meet safeguarding, safeguarding reporting, or financial record requirements.
Legitimate interests – to run and develop our services responsibly.

4. Sharing Your Data

We do not sell or trade your personal information. We may share information only with:

Schools, local authorities, or other professionals where necessary to deliver services.
Regulatory or safeguarding bodies, if required by law.
Trusted service providers (e.g., website hosting, secure email) under strict confidentiality agreements.

5. Data Storage and Security

Personal data is stored securely and only kept for as long as necessary.
We use appropriate technical and organisational measures to protect your information.

6. Your Rights

Under UK GDPR, you have the right to:

Access, correct, or request deletion of your personal data.
Withdraw consent at any time (where consent applies).
Restrict or object to certain processing.
Request data portability.

To exercise these rights, contact us at: info@enableSENDeducation.com

7. Cookies

Our website may use cookies to improve user experience. You can manage or disable cookies through your browser settings.

8. Children’s Data

Where we work directly with children and young people, we only collect information necessary for educational purposes, with parental or guardian consent, and handle it with the highest care.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: info@enableSENDeducation.com

Phone: 07837 333 475

If you are not satisfied with how we handle your data, you can also complain to the Information Commissioner’s Office (ICO): https://ico.org.uk

Last updated: 13.9.25